The Utilization Rates report allows you to monitor how effectively your organisation's capacity is being used. This can be viewed as allocations, realizations, or both. You can choose to exclude absences from the data and there is also an option to scale capacity.
You can view utilization rates from five different perspectives:
- – utilization rate at an individual level
- – utilization rates for people by selected role
- – utilization rates for a specific user group
- – utilization rates summed at an organisation level
- – utilization rates for the subordinates of a selected supervisor
Choose which data is shown in the report:
- (allocated hours only)
- (actual hours only)
- (both allocated and actuals hours combined)
The Invoicing Rates report works in the same way as Utilization Rates and shares the same perspectives, filters, and data types — but focuses specifically on invoiceable work. Use it to monitor how much of your organisation's capacity is being directed toward invoiceable projects.