Administering Competencies

Administering Competencies

This article is mainly focused for admins of Silverbucket.

Competency management in Silverbucket has two main purposes:
  • Adding competencies to people
  • Adding competency requirements to unassigned role memberships on projects
→ Together these two allow you to find the most suitable person for your project

Adding new competencies and editing / deleting existing competencies can be done by any admin in the environment. The tool for this is located in the ADMIN menu under 'Competencies':


Categories

Categories can be used to group multiple competencies in one basket; you can categorize any way you want and you can create as many categories as you wish.

Once a category is created, you can edit them by clicking on the three dots in the right. You can:
  • Edit the name of the category
  • Edit the hierarchy level of the category
  • Tie it to a certain organization; by using this you make those competencies more relevant to a certain organization. This category's competencies are moved higher up in listings for the people marked in selected organizations.
  • Competency level group; you can dictate what sort of levels this competency category uses; competency level groups can be created under the LEVELS header.


Competencies

In this view you can add/edit/delete competencies. By clicking 'Add Competency' you can create brand new competencies.

You can use the Free Text Search and Category filters to only see relevant results in the view.


Levels

Levels view lists every current competency level group created in Silverbucket. If you have only one category created, that level scale will apply to every single competency in Silverbucket. If you wish to edit it, simply click on the three dots on the right to enter editing mode. You can drag and drop the levels in the editing view to have the desired outcome.
You can also tie specific Competency Level Groups to specific categories. This is handy when you wish to have multiple scales in Silverbucket at the same time; for example:

Certificates with two levels 1,2 (No/Yes)
Skills with three levels 1,2,3 (Beginner, Intermediate, Senior)


Users

You can also manage users' competencies here in the admin panel. You can search for the desired person in the dropdown list and adjust their competencies and competency levels.

You can also manage users' competencies straight from their Person Dashboard by heading to the COMPETENCIES tab.


Target Expertise for Competencies

You also have an option to show the "desired level" of a certain competency - also known as 'Target Expertise' in Silverbucket. Target Expertise is considered the user's desired level of a certain competency. Target Expertise can be enabled in the  System Settings⁠ .